隐私政策

1. Introduction

CMX AI is operated by CMX Limited. We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store and protect your information when you use the CMX AI website and services.

2. Information We Collect

We may collect the following types of information:

Contact information: name, email address, phone number when you submit enquiry forms or register for an account.
Account information: email address and password when you create a membership account.
Payment information: payment card details are processed securely through our payment provider (Stripe) and are not stored on our servers.
Usage data: information about how you use our website, including pages visited, time spent and interactions.
Technical data: IP address, browser type, device type and operating system.

3. How We Use Your Information

We use your information to:

Provide and manage your membership and access to resources and courses
Process payments and manage subscriptions
Deliver AI consultation services
Respond to enquiries and support requests
Improve our website, services and content
Send relevant updates about CMX AI services (with your consent)
Comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases:

Contract: processing necessary to fulfil our services to you
Consent: where you have given us consent for specific uses
Legitimate interests: to improve our services and communicate with you
Legal obligation: where required by law

We do not sell your personal data. We may share data with:

Payment processors: Stripe, for secure payment handling
Hosting providers: for website hosting and operation
Analytics tools: to understand website usage (anonymised where possible)
Legal authorities: where required by law

6. Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfil our legal obligations. When data is no longer needed, it is securely deleted.

7. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

8. Cookies

Our website uses cookies to ensure functionality and improve your experience. You can manage cookie preferences through your browser settings. Essential cookies are required for the website to function correctly.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: [email protected]
Company: CMX Limited